Service
Under the basic guidance of “Customer Satisfaction”, ensure product quality by strictly maintaining and continuously improving the quality control system. We will offer detailed and reliable pre-sales, sales and after-sales services for each product, and strive to offer zero-defect products and service for customers!
1、Pre-sales Service
Before purchase of products or signing the contract, you can consult on price, production specification, product performance parameter, tooling equipment and other basic conditions by telephone or other ways; our sales personnel and technicians will give detailed replies and offer necessary data for you with patience.
2、Sales Service
In production of products, you can consult on process schedule and production conditions of products by telephone at any time, or monitor the production and inspect the products by specially assigned persons.
3、After-sales Service
After products are produced and packed, commonly they are transported by our company. If you have special requirements, we can dispatch professional debugging personnel on the spot to install and debug and make specific explanation and guidance for use and maintenance of products.
“Customer-centered” is our service tenet.
We promise: To give reply in 24 hours after receiving customer information, including solutions, whether to assign technicians, and supply of spares, and provide services before the appointed time.